NEW INITIATIVE
- Target market analysis (urban, Nordic, relaxation spas, etc.)
- Development of a business plan
- Design of locations along with architects and designers
- Equipment and products selection
SALES AND PERFORMANCE
- Create tools and sales techniques focussed on improvement of services and treatment offerings.
- Follow up after completion
- Development of products
- Exclusive and themed treatments
- Workshops on the latest trends, techniques and products
- Implementation of quality standards
- Developing of a list of services offered and of a price list
TRAINING
- Customer service, reception, boutique, body treatments (wraps, exfoliation, polish, etc.)
- Hydrotherapy, fangotherapy and other trainings.
- Ergonomics in the workplace
- Professional development related to new therapeutical and preventive technologies
MARKETING AND COMMUNICATION
- Developing of a marketing and communication strategy
- Public relations, dealing with the medias
- Sales strategies
CORPORATE SERVICES
- Massage therapists, aestheticians, body treatment technicians, coordinators, receptionists and spa managers
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